Privacy Policy

By visiting the HelpDigital.co website or any other websites operated by HelpDigital or its affiliates (collectively, the "Site"), you agree to accept the practices described in this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the Site. You should check the date of this Privacy Policy (which appears below) and review any changes that have been made since your last visit to the Site.
 
HelpDigital aims to develop relationships with our customers based on respect and integrity. We are aware of the trust and confidence you demonstrate when you visit the Site and provide us with information. This Privacy Policy is posted to demonstrate our commitment to online security and customer service.

1. Personal Information Collected By HelpDigital

HelpDigital uses information that we collect from our visitors and customers to improve your visit and experience at the Site. We gather the following types of information:

Information You Give to Us
We Collect Personal Information that is provided by Site users. "Personal Information" includes your name, address, telephone number, e-mail address, IP address. Personal Information is collected when you establish an account with us, place an order on the Site, or when you communicate with us through the Site, telephone or mail. In some instances, we may obtain other people’s names and email addresses that you may choose to provide as part of our "email a friend" feature, or in connection with your company's account.
 
Cookies
This website uses cookies, allowing us to 'remember' content from page to page (these expire when you leave the website or close your browser); persistent cookies, which define the 'Time To Live' and help us to determine your preferences (these will expire after the 'Time To Live' period), and cookies for analytical purposes; through the use of these cookies we may collect and analyze the IP address used to connect your computer to the Internet; computer and connection information such as your browser type and version; operating system and platform; purchase history; confirmation when you open e-mail that we send you; and the URLs which lead you to and around the Site including the date and time. You can generally set your browser to reject cookies or to notify you when you are sent a cookie. Software is also available from third parties which will allow you to visit the Site without providing this information. You are welcome to use the Site if you use such software but we will not be able to offer you our personalized services.

The Information Commissioner’s Office (ICO) has considered Google Analytics cookies (used on this website) to be outside the opt-in policy for websites as they are ‘first party cookies used only for analytical purposes’. Any change in this policy will be reflected here.
 
Orders
If you place an order through the Site, you may be required to provide contact, billing, and payment information.
 
Email Newsletter Subscriptions
If you request an email newsletter subscription, we will send you an email confirming your request. This confirmation process allows you to unsubscribe if you change your mind and decide not to join the list. In order to make our email newsletters more relevant and useful to you, our servers may receive a confirmation when you open an email message from HelpDigital.

2. Use of Information Collected By Us

We use this information in an effort to improve your experience on the Site, to provide services to you and to communicate with you about information that you request. We may also use this information to help us target specific products to you, to help us develop and improve our Site, and to tailor our Site to your needs.

3. Sharing of Information with Third Parties

We will not rent, sell or otherwise disclose your Personal Information to unrelated third parties without your consent.
 
Service Providers
We may employ other companies or individuals to provide certain services to or on behalf of us such as analyzing customer lists and data, or performing marketing or consulting services. These third parties ("Service Providers") will only have access to the information needed to perform these limited functions on our behalf and are required to provide your Personal Information with at least the same level of protection and security as we use on the Site. Such Service Providers are prohibited from using your Personal Information for any purpose other than that for which such party was engaged by us and/or as stated in this Privacy Policy. Any Service Providers that use data received from us may only do so in accordance with this Privacy Policy.
 
Links to Third Party Site
The Site may contain certain links to third party websites, such as our vendors/resellers. We are not responsible or liable for the privacy practices or content found on these websites. We recommend that you check the privacy policy of each website you visit. Links to third party websites are provided solely for your convenience and any submission of data to such websites shall be at your sole risk.
 
Law Enforcement and Protection of Users
To the extent permitted by law, we will disclose Personal Information to government authorities or third parties pursuant to a legal request, subpoena or other legal process. We may also use or disclose your information as permitted by law to perform charge verifications, report or collect debts owed, fight fraud or protect our rights or property as well as those of our affiliates, customers, or its users. You should be aware that, following disclosure to any third party, your Personal Information may be accessible by others to the extent permitted or required by applicable law.

4. Security

We employ 128-bit encryption technology in those areas of the Site which require you to provide your personal or account information, including those areas related to online ordering, order status, catalog request and contest forms. The Site utilizes industry-standard firewalls and Secure Sockets Layer (SSL) technology to allow for the encryption of potentially sensitive Personal Information, such as your name and address. You should recognize, however, that no computer system is fully secure and that there are inherent risks associated with Internet transactions. To make sure you have the latest security features on your browser, you may want to download the most recent version of your browser, which should have full SSL support.